Privacy Policy

Who we are

Valentine Bridal is a couture bridal atelier based in Tulsa, Oklahoma. This policy describes how we handle personal information when you visit valentinebridal.com, book an appointment, send an inquiry, create an account, or place an order.

What we collect

• Contact details you share with us, such as your name, email address, and phone number, when you submit an inquiry, book an appointment, or place an order.
• Order details, including the items you purchase and your billing and shipping address.
• Appointment details you provide through our scheduling partner, Acuity Scheduling.
• Account details, such as your email address, if you choose to create an account.
• Standard technical information, such as pages visited and general device data, collected through Google Analytics to help us understand how the site is used.

Payments

Payments are processed securely by Stripe. Your full card details are entered on Stripe's secure checkout and never touch our servers. We receive only confirmation of payment, the amount, and the details needed to fulfill your order. Sales tax, where applicable, is calculated by Stripe at checkout based on the address you provide.

How we use your information

• To respond to inquiries and prepare for your consultation or fitting.
• To fulfill and deliver your orders, including order confirmations and updates by email.
• To schedule and confirm appointments.
• To send an optional saved-cart reminder only when you choose that option at checkout. Checking it does not subscribe you to a newsletter.
• To improve our site and services using aggregate, non-identifying analytics.

What we do not do

We do not sell your personal information. We do not share it with third parties for their own marketing. We share information only with the service providers who help us operate: Stripe for payments, Acuity Scheduling for appointments, Amazon Web Services for hosting and transactional email, and Google Analytics and Google advertising tags for site analytics and conversion measurement.

Retention and your choices

We keep order and appointment records as needed for our business and legal obligations. Optional cart-reminder records are kept only as long as needed to send or suppress that reminder. You may ask us to access, correct, or delete the personal information we hold about you at any time by writing to us. If you have an account, you may also ask us to close it.

Cookies

The site uses a small number of cookies that are necessary for it to function, such as keeping your cart and your sign-in session. Google Analytics may set cookies to distinguish visits. Your browser settings let you limit or clear cookies at any time. We also use a random browser cookie, lasting up to 90 days, to compare page experiences. These first-party records help us understand which experience leads to orders or inquiries. You can turn this measurement off in Site preferences in the footer; we also respect Do Not Track and Global Privacy Control.

Changes to this policy

If we make meaningful changes to this policy, we will update this page and the date above. Continued use of the site after a change means you accept the updated policy.